Shanghai Npack Automation Equipment Co., Ltd. company profile

Shanghai Npack Automation Equipment Co., Ltd. was founded in 2012 and is a professional manufacturer and exporter of liquid filling production lines in China. Our equipment range includes top-notch equipment such as liquid filling machines, capping machines, labeling machines, bottle washing machine, unscramblers, sorting machines, and conveying systems, providing one-stop efficient procurement services. Provide professional solutions for customized machines based on various requirements of customers in various industries such as food and beverage, cosmetics, chemical, pesticide, information, communication, etc. With our rich professional knowledge and excellent commitment, we strive to provide reliable and efficient equipment for all customers and partners.                     

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Development History

In 2011, NPACK (CHINA) LTD was established.

In 2012, Shanghai Npack was founded and became a member of Alibaba Gold.

The year 2013 witnessed the company's expansion, exporting products to more than 20 countries.

By 2014, NPACK achieved significant global outreach, exporting to over 30 countries with an annual gross sales of 2.5 million USD.

In 2015, Npack established its factory and a professional after-sales service team.

The year 2016 marked a remarkable increase in global presence, with exports to more than 60 countries.

In 2017, 90% of the company's machines were exported to the EU and USA.

By 2018, all of NPACK's machines received CE certification, and the company became a verified member with Alibaba SGS certification.

In 2019, the company achieved an impressive annual sales figure of 4 million USD.

In 2020, NPACK supplied machines to Kimberly Clark.

From 2020 to 2023, NPACK joined the Make in China and DirectIndustry platforms, established the official website npackpm.com, and collaborated with over 500 clients worldwide, resulting in sales exceeding 7 million US dollars.

Npack Services
Training:
We provide a comprehensive machine training system, giving customers the flexibility to choose training either at our factory or in their workshop. The standard training duration is 3-5 days.

Customers receive an operation manual to facilitate efficient use of our machines.

For additional support, we offer training and machine operation videos, ensuring customers have comprehensive resources.

Our commitment extends to remote control service, enabling assistance for customers unfamiliar with machine operation.

Installation:
Upon request, our skilled engineers will be dispatched to facilitate the installation and debugging of equipment at the buyer's location. The associated costs, including international double-way air tickets, accommodations, food, transportation, and medical expenses, are the buyer's responsibility. Full cooperation from the buyer is expected to ensure a smooth installation process.

Warranty:
We assure the use of the highest quality materials in manufacturing. Our machines come with a one-year guarantee. During the warranty period, any spare parts that malfunction due to supplier-related quality issues will be provided to the customer free of charge. However, the customer is responsible for freight costs if the parcel weight exceeds 500 grams.

After Sales Installation Machinery

• With over 15 years of development, our team has experienced significant growth and has become more professional.
• Our team comprises 5 Mechanical Engineers, each with over 15 years of experience specializing in the design and exploration of liquid bottling equipment. Additionally,
• we have 3 electrical engineers with extensive expertise in PLC and motion controller programming, specifically for setting up comprehensive working programs for full bottling line combinations.
• To ensure exceptional after-sales support, we have 3 service engineers with over 5 years of experience in training, installation, and commissioning. They are also proficient English speakers, ensuring effective communication and assistance for our customers.